Support & Help Center

Contact Us

If you have any questions, feedback, or issues using Prolo, we're here to help.

Frequently Asked Questions (FAQs)

1. How do I create an account?

Open the Prolo app, tap "Sign Up", and follow the instructions to register using your email or phone number.

2. I forgot my password. What should I do?

On the login screen, tap "Forgot Password?" and follow the steps to reset your password via email or SMS.

3. How do I delete my account?

Go to Settings > Account > Delete Account. You can also contact us at care@adwar.com.sa to request account deletion.

4. Is my data secure?

Yes. We use industry-standard security practices to protect your data. Please refer to our Privacy Policy for full details.

5. How can I report a bug or issue?

Email us at care@adwar.com.sa with a description of the issue and your device details.

Technical Support

Need help using a specific feature or experiencing technical difficulties? Our support team is ready to assist you:

Thank you for using Prolo!