Privacy Policy

Effective Date: 7/12/2025

App Name: Prolo

Company Name: Adwar Company

At Adwar Company, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app, Prolo.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, or other account registration details.
• Device Information: Device type, operating system, IP address, and unique device identifiers.
• Location Data: If you allow access, we may collect your location to enable certain features.
• Usage Data: Interactions with the app, features used, and pages visited.
• Cookies & Tracking: We may use cookies or similar technologies to enhance app performance and collect analytics data.

2. How We Use Your Information

We use your information to:

• Create and manage user accounts
• Provide and improve app features and services
• Personalize your experience
• Respond to inquiries or support requests
• Monitor usage and troubleshoot problems
• Send service updates or notifications

We do not sell or rent your personal data to third parties.

3. Analytics and Tools

We may use analytics tools (such as Google Analytics or Firebase) to understand how users interact with the app and improve functionality. These tools may collect device and usage data.

4. Data Sharing

We do not share your personal data with third parties, except:

• With trusted service providers who assist us in app operations
• If required by law or legal process
• To protect the rights, safety, and property of users or the company

5. Data Retention

We retain your information as long as necessary to provide the services or as required by law. You may request account deletion at any time.

6. Data Security

We use industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is 100% secure.

7. Children's Privacy

This app is not intended for children under the age of 13. We do not knowingly collect data from anyone under 13. If we become aware of such data, we will delete it promptly.

8. Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletion
• Opt out of certain communications

To exercise these rights, please contact us using the details below.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: care@adwar.com.sa
Company Name: Adwar Company